Privacy Policy

Effective Date: September 2, 2026

Last Updated: June 21, 2026

1. Introduction

Welcome to Chai Coffee Space ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you sign up for early access to our café.

2. Information We Collect

When you sign up for early access, we collect:

• Name: To personalize our communications with you
• Email Address: To send you updates about our café launch
• IP Address: For security and fraud prevention purposes
• Timestamp: To track when you signed up

3. How We Use Your Information

We use your information to:

• Send you updates about Chai Coffee Space's launch
• Provide you with early access to our menu and special offers
• Invite you to our soft opening event
• Share behind-the-scenes content as we prepare for launch
• Improve our services and customer experience
• Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: You have given explicit consent by checking the consent box
• Legitimate Interests: To operate our business and provide you with requested information

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate (e.g., email service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure database storage
• Encryption of sensitive data
• Regular security audits
• Access controls and authentication
• Bot protection (Cloudflare Turnstile)

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

You may request deletion of your data at any time (see "Your Rights" below).

8. Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: privacy@chaicoffeespace.com

9. Unsubscribe

You can unsubscribe from our emails at any time by:

• Clicking the "Unsubscribe" link in any email we send
• Contacting us at: unsubscribe@chaicoffeespace.com

10. Cookies

Our website uses minimal cookies for:

• Session management (CSRF protection)
• Security (Cloudflare Turnstile)
• Analytics (if enabled)

You can control cookies through your browser settings.

11. Third-Party Services

We use the following third-party services:

• Cloudflare Turnstile: For bot protection (Privacy Policy: cloudflare.com/privacypolicy)
• Email Service Provider: For sending emails (details provided upon request)

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@chaicoffeespace.com
• Address: Chai Coffee Space, India

16. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.

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